Contact

Questions about an order, a rug or a delivery? Email retrorugvault@gmail.com or use the form below, and include your order number if you have one. We aim to reply within 24 hours.

Estimated delivery: 14–28 business days (about 3–6 weeks) after your order is placed.

30-day damage & defect guarantee: if your rug arrives damaged, defective or not what you ordered, email a photo to retrorugvault@gmail.com within 30 days of delivery for a free replacement or a full refund — no return needed. We don't accept change-of-mind returns.

See also: FAQ · Shipping policy · Refund policy

— RetroRugVault